HEADLINE:
January 27, 2000 Washington
State Medical Quality Assurance Commission grants Dr. Smith a full medical
license under whistle-blower protection provisions of state law. The
Commission does not require Brigadier General Mack Hill’s signature. Hill continues to refuse to answer the
letters from Quality Assurance Commission about Dr. Smith, a physician who works for him.
Why is this Army Doctor
under reprisal for reporting JCAHO standards violations?
- What danger to patient
care Dr. Stephen Whitlock Smith reported
- What constituted the
reported reprisal
Who
are the Army Medical Generals accused by Stephen Whitlock Smith, MD, of violating
JCAHO standards?
Could
Brigadier General Kevin Kiley influence Dr Smith's credentials and influence
any investigations?
Who is the one Army Medical General
who can resolve the situation?
What Dr. Stephen Whitlock Smith reported:
- Landstuhl Army Regional
Medical Center (LARMC) 1994-1996,
under Command of then Colonel (Promotable) Kevin Kiley
- Orders to emergency
care personnel to abandon care of civilians with unstable medical
conditions, violating Army Regulation 40-3:4-59, LARMC PAM 40-24, JCAHO
standards, and Good Samaritan Practice.
- Suppression of quality
assurance documents reporting violation of standards of Joint Commission
for Accreditation of Healthcare Organizations (JCAHO), not reported to
JCAHO surveyors in May 1996
- Orders for medical
personnel to work in violation of their work limitations, violation of Army
Regulation 40-5
- Diversion of ambulances
to the black market instead of into necessary patient care
- No maintenance for 7
straight years of the emergency beeper system: the contractor received
payment for 3 of those years
- Unnecessary brain
injury in a teenager (Read extract of Hilton Head article) (Read Dr. Smith’s eyewitness account)
- Wrongful death of Baby
Victoria, not reported to JCAHO surveyors
in November 1996
The Reported Reprisal Involved the following:
- Unlawful
psychiatric hospitalization 1996 by order of then COL (Promotable) Kevin
Kiley including violation of DOD Whistleblower Directives, Army Regulation
40-68, and JCAHO standards of due
process. Dr Russell Hicks, telephone (253) 968-3172, current Chief of
Psychiatry at Madigan, has specific knowledge of these events.
- Failure
to investigation in 1996 by LTC Michael Stearns, then COL Kiley’s former Inspector General at
Landstuhl, now Brigadier General Mack Hill’s Inspector General at Madigan,
telephone (253) 968-1190!
- Unlawful
use of a misrepresented psychometric test result (now reported as “never
existing” by BG Hill’s Command) to place Dr Smith under credentials
supervision in April 1997
- Reprisal
against one of Dr. Smith’s witnesses Ms.
Kelly Theriot (Ms Theriot is one of MAMC’s former
medical claims attorneys knowledgeable about a medical claim from LARMC
and the practice status while at MAMC of one of the respondents
- Anger directed toward
Dr Smith by Brigadier General Mack Hill (Kiley’s close associate) in
reprisal for Dr. Smith’s brief conversation with Dr. Sue Bailey, Assistant
Secretary of Defense for Health Affairs, on 1 September 1998
- Reprisal detention and physical
assault by Madigan hospital security agent after Brigadier General Mack Hill’s display of anger toward Dr. Smith
- Dr Russell Hicks,
current Chief of Psychiatry at Madigan at telephone (253) 968-3172,
received a full report of these events from Dr. Smith twice in September,
in his capacity as Dr. Smith’s assigned Army psychiatrist under the
Madigan Impaired Provider Committee. However, the action from that
Committee came not from Dr. Hicks, but from Orthopedist Fred Johnstone,
Chief of Orthopedics who diagnosed Dr. Smith as experiencing “paranoid
delusions.”
- Refusal
by Quality Services Director Nancy Greenfield, RN, telephone (253)
968-2487, on 3 March 1999 and other occasions to remove erroneous and
inappropriate documents from credentials files of Dr. Smith. Ms Greenfield
is currently the principal JCAHO representative at Madigan.
- Continuing denial of
due process in credentialing by BG Mack Hill, close associate of Brigadier
General Kevin Kiley, and Hill’s failure to respond to legal challenge of
credentials JCAHO due process violations.
- Office of the Surgeon
General of the Army, where BG Kiley controls Army credentials, received
the official legal challenge in June 1999; however, no response has been
obtained from that office
- Specific delays in
reestablishing credentials by COL James Gilman,
telephone (253) 968-1190, current Madigan Deputy Commander who reports to
Brigadier General Mack Hill: COL Gilman should explain if he is following Army
Regulation 40-68 and JCAHO due process guidelines in his actions, and
should answer the following questions:
- Why did COL Gilman
delay any actions to allow Dr. Smith to see patients again
until July 16 1999, just days after the Army Times reported the delay,
and more than 4 months after the credentials committee had ordered the
restoration of credentials?
- What does COL Gilman
know about the missing clinic records, not available for the May 10 UW
referral, and what has he done to attempt their retrieval?
- Why
did COL Gilman exclude the Department Chief and the Troop Commander from
the October 4 counseling session, give an adverse evaluation to Dr Smith
not confirmed by the Department Chief, and give denial of emergency loan
request not confirmed by the Troop Commander.
- Why
did COL Gilman not help to avoid Dr. Smith’s current financial and family
emergency?
- Why
is COL Gilman micromanaging Dr. Smith’s supervisory plan, instead of
deferring to the true supervisors?
World
Wide Web Report updated 14 February 2000 after presentation at 11:45 AM on 18
October 1999 at Madigan Army Medical Center to the following:
·
Joint Commission on Accreditation of Healthcare
Organizations Physician Surveyor Dr. Charles Blewett for Dr
Dennis O’Leary, President of JCAHO telephone (630) 792-5000, JCAHO Case #134,
and
·
Department of Defense Inspector General Investigator
Debby Gibson for Donald
Mancuso, Acting Inspector General telephone (800) 424-9098 DODIG Case
#67218/372088, via COL Peterson;
·
COL Peterson, Inspector General, I Corps and Fort Lewis,
telephone (253) 967-5181 was consulted in person on Monday 18 October and
requested to assure safe transfer of protected documents to the JCAHO Physician
Surveyor Dr Charles Blewett, and to Department of Defense Inspector General
Investigator Debby Gibson for Donald Mancuso. COL Peterson accepted the
computer disk of protected documents and agreed to transfer it to DODIG.
Return to Beginning
Current
Situation
- Stalled
investigations
- Delayed
retirement
- Delayed
restoration of full credentials
- Delayed
verification by MAMC for Washington State licensure
Investigations
- Department of Defense
Inspector General Program Integrity #67218/372088
- General
Accounting Office, Special Investigations #40627
- Office
of Special Counsel #MA-99-1640
- Joint
Commission for Accreditation of Healthcare Organizations #134 (Read
the JCAHO complaint)
- Legal
appeal to LTG Blanck for due process in credentials actions (Read
the Appeal)
Contact
Information
E-mail address
stevewsmith@pol.net, stevewsmith@ephysician.md
Telephone
253-576-6746
Biographical Information
·
Stephen Whitlock Smith,
MD, completed all of his medical training in the Army,
and served in Desert Storm in the Saudi desert near Kuwait
·
Stanford University, Palo Alto, California, 1970
(Biology)
·
George Washington University School of Medicine 1980
(MD, Army Scholarship)
·
Eisenhower Army Medical Center, Internal Medicine
Residency, 1983
·
Madigan Army Medical Center, Emergency Medicine
Residency, 1987
·
Elected Fellow, American College of Physicians, 1994
·
Elected Fellow, American College of Emergency
Physicians, 1991
***************************************************************************
JCAHO and DODIG Summary Letter to Dr Dennis O’Leary and Donald Mancuso
Attention: Dennis
O’Leary, MD, and Donald Mancuso
Gentlemen:
My complaint is contained in this Web site, with confidential documents passed
to you under separate cover on 18 October 1999, anticipatory of assistance from
COL Peterson, Inspector General of I Corps and Fort Lewis. Because of the
complexity of the case and the huge number of documents, I am writing this
outline to point out the key problems and to signal the key documents.
My complaint (JCAHO
#134 and DODIG #67218) can be divided up into several areas:
- JCAHO
standards violations at Landstuhl 1994-1996 under then COL (Promotable)
Kevin Kiley
- Reprisal
against me for my complaint, both at Landstuhl and at Madigan
- Adverse
actions that affect me and my family in a global nature
- Harm
to my professional reputation within Madigan and within the Army and
civilian medical communities
- Risk
to my Army career
- Risk
of adverse action by State Licensing Boards under which I hold current
licenses
- Harm
of publicity to myself and my family
- Financial
devastation from a combination of attorney and physician fees already
paid or billed, in order to defend my credentials and livelihood
($30,000 is the current amount)
- Problems
in obtaining credit for loans to repay the huge debt (I have been unable
to obtain local bank loans to cover the $30,000, since BG Mack Hill has
not restored my full credentials nor signed the verification of my
hospital privileges for Washington State MD Licensing.
- Financial
endangerment of my children’s college prospects because of the debt
- Current
inability to obtain civilian employment as physician in Washington State
without full credentials and without BG Hill’s verification signature
- Emotional
distress to myself and family and friends
- Temporary separation from family
- Need for family interventional psychotherapy, as
recommended by both Dr Dunner and Dr. Hickey
- Due
process violations, especially violations of DOD directives 6490-4 and
6490-1 and their antecedents, Army Regulation 40-68, and JCAHO Medical
Staff guidelines
- By
then COL (Promotable) Kevin Kiley at Landstuhl
- By
officials at Madigan after medical evacuation from Landstuhl
- April
1997 reduction of level of privileging after notification to Commander
by Mike Meines of my whistleblower status
- Documentary
record
- insertions
of misrepresented or falsified material, especially in violation of DOD
IG Directive of Ms Susan J. Crawford of February 1991 and AR 40-68
- important
documents unaccounted for
- Psychometric Test Interpretation by Psychologist LTC
Brad Powell
- Psychology Clinic Records by LTC Powell
- Psychiatry Clinic records by Drs. Marc Williams and
Russell Hicks
- Dr Russell Hick’s reports to the Impaired Provider
Committee of the 1 September 1998 episode of harassment against Dr.
Smith which preceded his episode of depression
- I
am requesting JCAHO and DOD IG assistance in resolving this matter of my
credentials fairly, investigation into my allegations of reckless
endangerment at Landstuhl 1994-96, and full exposure of MAMC’s treatment
of me as a whistleblower.
- I
am today in receipt of the following letter by Mr. Mancuso, sent to me by
Senator Strom Thurmond’s office, which verifies that the DOD IG
investigation into my complaints is ongoing. I quote the letter in its
entirety:
“Inspector General,
Department of Defense, 400 Army Navy Drive, Arlington, VA 22202-2884
Honorable Strom
Thurmond
United States
Senate
Washington, DC
20510-4001
Dear Senator
Thurmond:
This is in response
to your letter of June 22, 1999, regarding Lieutenant Colonel (LTC) Stephen W.
Smith, US Army Medical Corps (case number 372088.) LTC Smith alleged that he is
continuing to suffer reprisals for his 1996 reports of mismanagement at the
Landstuhl Regional Medical Center, Landstuhl, Germany.
“This office has
reviewed a report of investigation from the Inspector General (IG), Department
of the Army, regarding reprisal allegations made by LTC Smith. More recently,
the Army IG has completed its investigation of the allegations of mismanagement
at Landstuhl. Our review of these investigations determined that additional
review and analysis is necessary before we can conclude that all issues raised
by LTC Smith have been adequately addressed. In that regard, we have recently
interviewed LTC Smith and anticipate interviewing other US Army Medical Corps
personnel in the near future. The results of our review of this matter will be
provided to you as soon as possible.
“Please accept our
regrets for the delay in providing you with a more timely interim response. If
we may be of further assistance, please contact me or Mr. John R. Crane, Office
of Congressional Liaison, at (703) 604-8324.
“Sincerely,
Donald Mancuso
Acting Inspector
General”
Finally, Gentlemen,
I remind you that the allegations that I am making herein are extremely serious
because they appear to involve deliberate violations of Army Regulations and
Joint Commission guidelines at Landstuhl 1994-1996 by officers reporting to
then COL Kevin Kiley, and reprisal against me and other witnesses at Madigan at
the apparent direction of Brigadier General Mack Hill, a former close associate
of Brigadier General Kevin Kiley. I do not dispute that I myself became
delinquent in medical records in early September 1998, after the episode of
reprisal detention which followed shortly after an episode of harassing
behavior by BG Hill himself. I reported that I was falling behind in records
and would need additional assistance in order to complete them. However,
Brigadier General Mack Hill and his command utilized both the Impaired Provider
Committee and the Credentials Committee in an apparent reprisal mode against a
whistleblower, and not in the way that Army Regulation 40-68 and JCAHO
guidelines stipulate. Various DOD Directives were also apparently disregarded:
- The
Directive issued in February 1991 by DOD IG Susan J. Crawford to Army
Medical Facilities (Madigan was named specifically) not to place adverse
documentation unrelated to medical credentials into a provider’s
credentials file, and
- DOD
Directives protecting whistleblowers from retaliation (DOD directives
6490-4 and 6490-1 and their antecedents)
Furthermore, both
JCAHO and the DOD IG have an opportunity to investigate irregularities not
previously investigated by the responsible agencies. If uncompleted Army investigations are reactivated by your efforts, that will bring back respect to the
organization that was lost when MG David Hale, an Assistant Army Inspector
General, during the time my complaints were being investigated, was
investigated for Court-Martial.
Some of the criticisms of the Joint Commission that it is too
lenient might be answered to the organization’s
credit if the irregularities which I report do actually force Madigan to follow
established due process Regulations and guidelines, especially in a
whistleblower case.
I can provide
whatever additional material which you require for your investigation.
My item-by-item
appeal to you follows later in this document. (hyperlink
to JCAHO/DOD IG appeal)